Click here to see our monthly specials

Frequently Asked Questions (FAQ)

How to get Instant Quotes?

To get a quote go to your desired product page and click ‘Get a Quote’.

Choose your desired decoration method, enter your artwork info, select item colours, then enter your order quantity.

See videos below to help you along.

Printing Instant Quote Video

Embroidery Instant Quote Video

Multiple Items Same Design

What is your minimum order?

We have a minimum of 12 units per design for both screen printing and embroidery, however within those 12 units you are able to have a variety of garment styles, colours, and sizes – as long as the print size and design stays the same! For example, if you are ordering a 1 colour print on 12 units, you can print on 4 T-shirts, 4 hoodies, and 4 youth T-shirts.

Free Shipping & No Set-Up Charges

Yes, you heard that right! Unlike other shops we do not charge any set-up fees. Plus, we offer FREE shipping Canada wide on all orders over 12 units to a single location.

Where are your price breaks?

Our price breaks are every 12 additional units ordered. Ordering more garments with the same print will lower your cost, with significant price breaks per unit at 24, 36, 48 units, etc.

Can I bring my own T-shirts or other garments?

Unfortunately, we do not logo customer provided garments.
We logo only items we have vigorously tested and are supplied by us.

What format should my artwork be in?

Vector-based artwork is recommended (.AI or .eps) with the fonts converted to outlines. If you do not have a vector file you can submit a PDF, PSD, PNG, or JPEG created at 300dpi at the desired print size. If your artwork is low resolution and pixelated, we can discuss the best possible solutions for you to receive a high-quality print (artwork charges may apply).

What is your turnaround time?

Our turnaround time is season dependent, but on average it is around 7-10 business days from time of final order approval. If you have a rush order, we will do our best to accommodate it, just ask us! (Rush fees may apply).

Do you offer logoed samples?

No, we don’t do printed samples. We will send you a digital mock-up of your order for final approval before moving ahead with the order.

How can I keep my price down?
  • Your unit cost will decrease as your quantities go up. The more units you order, the more you save!
  • Try to keep the print locations down – just print on the front instead of the front and back of the garment.
  • The cost for screen printing increases the more colours are in your design. If possible, reduce your design to just 1 colour, or ask us to do it for you!
Have an artwork idea, but no design? We offer in-house design

Yes, our in-house graphic design team can make changes to your art or design it for you. Artwork charges may apply, however, the first 15 minutes is free.

Existing customers looking to reorder, we have your art!

All artwork is kept on file from past orders. If you are placing a re-order for a design you’ve had with us in the past, when you reach the Upload Artwork section, check the box that says “Use Existing Artwork”.

Still have questions?

Feel free to contact our customer service team.

We are always available to answer customer questions and make your ordering process as smooth as possible.

Absolutely excellent service and product. I loved my final product and received earlier than expected. I would recommend Get Bold for any of your printing needs
Marina McMaster
Marina M.
18:34 18 Jun 21
Overall good experience with the order for my tote bags and they were accommodating with my some last minute changes.
Toby Ng
Toby N.
21:24 05 Jun 21
Very prompt response! I ordered plain shirts only without custom print and GetBold provided. This is excellent customer service. Highly recommended.
AMADO DELA CRUZ
AMADO DELA C.
20:50 01 Jun 21
This is by far the most extensive tshirt printing company available in the lower mainland and definitely North Vancouver. Their staff members are pleasant to deal with, competent and readily available. Their willingness to provide me with swift image file modifications, suggestions, and concise estimates without any hesitance made the tshirt printing company process easy and less of a headache I expected. Their website is well optimized, with extensive content that thoroughly lists their products available, and gives you options to customize and generate your own estimates which I found very convenient. I appreciate all the work they've done and give them a bonus star for getting my project done a week ahead of schedule. In terms of quality these guys deliver.Big thanks to Andrew for taking lead on my project and his patience with me. Pricing was very reasonable and transparent.
Mr Junk Removal
Mr Junk R.
03:40 23 May 21
Kaiya was very kind and patience in helping me to create a great design for our new team merchandise. Thank you so much! I will contact you again next time I need to order merchandise. :)
Tamara
Tamara
14:30 19 May 21
Get BOLD has been above and beyond helpful and we have tip-toed into the Merch world. I had no experience with designing clothes, colours or options and Rob has been great with expert advice throughout the process. People love our new clothes and what the team is able to do with an embroidery machine is next level.
Andrew Mellenger
Andrew M.
04:42 13 May 21
The communication was great in getting our design right and our shirts turned out great. The shipping was fast as well. Thanks!
brettskii84
brettskii84
16:26 02 May 21
Great service and quick turnaround. My #1 choice for t-shirt printing.
Andrew Cairns
Andrew C.
23:25 01 May 21
As a long-time customer of GetGold, I can say the quality of garments, printing and design ideas are the best anywhere. Great guys with quick turnaround even when schedules are tight ... these guys are the best. Super service & great pricing, too!
Al Harlow
Al H.
22:05 30 Apr 21
Absolutely awesome! GetBold are true professionals, they provided me with great solution for my design. Whole process from order to delivery took just couple days and result was exactly what I wanted, high quality print.
Radek Pokorný
Radek P.
00:09 17 Apr 21
Fantastic service and quality products resulting in a great experience. I provided Rob the idea for our special run T Shirts and in less than 1 day he had a proposed shirt with pricing provided. The shirt was exactly what I was looking. This is such a painless process with GetBold and the cost was very reasonable. Thanks guys- look forward to using you often!
Arden Fowler
Arden F.
22:53 13 Apr 21
We really appreciate the work of GetBold put in on our jerseys. The players love them and we always get compliments on how they look. I am very satisfied with my purchase. But I have to say the choices of jerseys are so limited. I think I would prefer Fcustom, they are professional jersey manufacturers.
Mayen Armatage
Mayen A.
06:26 10 Apr 21
Awesome service and excellent products. My first time ordering a company t-shirt and Rob walked me through the entire process, helped with suggestions on materials for my fitness company as well as logo placement, item color, modifications, etc. These guys are professionals and they know what they are doing. They walk you through each step. I called 4 other companies prior to calling GetBold and those other companies did not help me at all... just wanted my money. Glad I went with GetBold. Customer service matters and it backed by quality products
Kal Dhinjal
Kal D.
01:18 09 Apr 21
Kiaya is great, quick easy service. All our gear looks great!
b dc
b D.
18:16 01 Apr 21
Just got my company t-shirts and sweatshirts made and they look amazing. Great company, great service!
Taylor Fifield
Taylor F.
23:41 24 Mar 21
Always great service and the printing is top notch. They get back to you fast and get your ordering happening quick which you need if you do a pre order. Delivered to your door. I shop around too. I appreciate it GetBold!! Rock on.
Nim Vind
Nim V.
01:48 20 Mar 21
Edit2: Recently placed another order and can't say enough good things. I was in a rush to get shirts printed and they arrived at my door barely 1 week after I placed the order. We went through a couple of mockups as well in the process and everything went extremely smoothly.Edit1: I placed another order through GetBold in March for a beanie as well as a patch. The beanie came out great with lots of detail and strong embriodery and the patch is also virtually perfect and is perfect for the bundle that we are including them in. I'm never in doubt when ordering from these guys, everything has been great so far.An excellent place to get t-shirts, hoodies, and toques! The online quote calculator and the ease in which you can communicate with someone to ask questions make this a great manufacturing plant to deal with for your merch! The free shipping within Canada is another excellent bonus. A+
Nicolas S
Nicolas S
19:00 17 Mar 21
I ordered some lab coats. Professional service! Good Quality. Totally recommend them for any printing and embroidery services. Thanks GetBold Team!
Mohammad Doostmohammadi
Mohammad D.
18:00 17 Mar 21
The guys at Get Bold truely go above and beyond. I have experienced both screen printing and embroidery services and both are top notch and super fast! I would highly recommend get bold for quality products and superb customer service!
jo shmo
jo S.
20:34 15 Mar 21
Best place around for printing and embroidery. Fast and professional service.
Sebastien Voigt
Sebastien V.
16:12 12 Mar 21
Great printing job! The same ATC hoodie I ordered fluctuated in thickness. The gold hoodies were significantly more thick than the heather grey ones. Everything else was great. Thank you :).
N T
N T
04:18 09 Mar 21
I have always had great service and an amazing experience with Get Bold! Kaiya is very accommodating and helpful when it comes to altering any design. I appreciate the customer service and how quickly they respond at Get Bold!I will be ordering again!
Jade Collison
Jade C.
21:54 02 Mar 21
Fast, reliable and overall amazing to work with!! This is the third time our school has used GetBold for spirit wear and we will continue in the future! Our rep was helpful and responded same day for all of our questions. Big thanks to Kaiya from GetBold!! Highly recommend!
Anna McDonald
Anna M.
22:27 17 Feb 21
We have just recieved our t-shirts , they are just perfect.Excellent quality with very good price..Before we place our order , we checked reviews and majority of the customers are happy with quality and the service.l have already shared the your company details with my colleaquesThank you
Kubilay EREN
Kubilay E.
00:06 12 Feb 21
The very best! We love all they do for us. Great customer service and help!
Natalie Jobe
Natalie J.
23:28 05 Feb 21
GetBold did a really fabulous job AND they were quick and affordable. They were able to turn around a batch of shirts in less than three days. There was a slight error on the first batch of shirts we printed with them (no fault of theirs), but they handled the concern with professionalism and expedition. Kaiya and Andrew both helped us tremendously and were able to get us exactly what we needed in a very quick timeframe. To begin with, they provide you with a thorough mock up and are diligent with the details. From start to finish, they handle your needs with care.We chose GetBold after an incredibly negative experience with another t-shirt printing company. Suffice it to say, we will only use GetBold moving forward. Highly recommended. Make sure you use them for your print or embroidery needs. You won't regret it.
Nicholas Quintillan
Nicholas Q.
22:27 04 Feb 21
Had a really great experience with GetBold. Andrew helped me organize an order with about 40 items that were a mix of printing and embroidery. The quality of the embroidery is outstanding. It is really worth the extra price. The order was completed and shipped extremely quickly. Really happy overall. Thanks GetBold!
Erica McAdam
Erica M.
23:04 02 Feb 21
Absolutely fabulous printing company. Very reliable and professional. Always excellent service!
Edyn Dougall
Edyn D.
22:24 01 Feb 21
Always a pleasure working with GetBold for custom items. Quick service, access to samples, always happy to do modifications to ensure the design is exactly what we're looking for. I highly recommend!
Vanessa Lebrun
Vanessa L.
22:46 22 Jan 21
Andrew at GetBold made the creation of our school stores easy and simple. His availability was much appreciated and he answered all of our questions in a timely manner. I would definitely recommend using GetBold for any of your custom spirit wear needs!
Rachel Gauthier
Rachel G.
15:52 15 Dec 20
Get bold is great! This is the third time I order from them. Their website is easy to navigate when creating your product, their great communicators, and your product arrives at a pretty quickly. Thanks :)
Janelle Ordiales
Janelle O.
11:34 15 Dec 20
Speedy turn around! I place my order on Monday and to my surprise on Wednesday morning my order was ready for pick up! Thank you Get Bold for setting us up so quickly!
Kim Steed
Kim S.
23:17 04 Dec 20
GetBold did an awesome job with printing our company logo on face masks. We wanted to get the different shades of green reflected on the logo, and I must say I am very impressed with the result. The process overall was very quick. Rob called me 15 minutes after I placed my request to finalize the details. I can highly recommend GetBold.
Isabel Hardieck
Isabel H.
23:39 27 Nov 20
We love working with GetBold. This is our second time using them. The process was absolutely seamless. The product looked fabulous and shipped sooner than expected. THANK YOU!
Mrs Byron
Mrs B.
22:44 27 Nov 20
Great quality and service, love my shirts!
Roland Marckwort
Roland M.
12:19 27 Nov 20
Highly recommend. Thanks again.😎
Orange Bins
Orange B.
17:27 25 Nov 20
This is my second time ordering from them, and they never disappoint! The customer service is fast and nice as always. They even gave me a professional advice on my tote bag printing so the result could be better. My team loves all the items I got from here: crewneck, hoodies, tote bags and ball caps. Thank you Rob!
Song Park
Song P.
19:38 20 Nov 20
Andrew was so so helpful from the minute that we contacted them until the day of delivery. We are very impressed with excellent customer service that we were provided. They worked with our design ideas, ensured every detail was perfect and the execution time was amazing. We were confident in the product we chose as we were provided samples to borrow and mull over prior to submitting our order. I highly recommend this awesome local company!! Thanks again Andrew!
Tara P
Tara P
06:26 19 Nov 20
A Repeat Customer.This is my third experience with Get Bold. As usual they were extremely efficient from getting my mock ups, making changes (multiple times) all the way to fulfilling the order. The products came as expected and were processed very quickly. Upon pick up they brought my order out to the car.Overall a 5 star experience again with Get Bold. Highly recommend.
John Attley
John A.
23:27 09 Nov 20
As a high school teacher, and supervisor of several student-led groups, I make all of our bulk clothing orders through GetBold. We have purchased jerseys, hoodies, and t-shirts and are never disappointed! I highly recommend this company!
Denise Hurley
Denise H.
20:31 04 Nov 20
Professional, helpful and seamless. Super easy to work with.
Owen Kropp
Owen K.
16:29 26 Oct 20
Always super pleased with the work GetBold does, especially the quality of print/embroidery
Rosie's On River Street
Rosie's On River S.
19:37 19 Oct 20
We're nothing but satisfied with GetBold. They're absolutely fantastic to work with - great communication, quick turnaround times, seamless processes. We got embroidery work done and they turned out even better than expected, and then some! You can't go wrong with GetBold. We will be back for more.
Unimpressed Official
Unimpressed O.
23:09 08 Oct 20
The tshirts turned out way above expectations! Can’t wait for people to turn out in them on October 24th when they rally against violence and corruption in Africa.
Barbara Bell
Barbara B.
23:02 08 Oct 20
GetBold has been the easiest, most reliable company for organizing hoodies for my school program. They are helpful, prompt, friendly, and consistent.
Suzanne Fulton
Suzanne F.
16:55 07 Oct 20
From start to finish, GetBold was a breath of fresh air.I've worked with 2 shops in the past where I ALWAYS had knots in my stomach when going to get my orders because it was basically guaranteed they'd make some sort of sloppy error.I had the same knots in my stomach when going to pick up my order from GetBold for the first time.When I opened the boxes, I was delighted to discover that everything was TOP KNOTCH.The quality, printing, placement, sizing, garments - not one single error.How could this be?! I thought the price you pay for screen printing was just expecting something to go wrong?!Nope, I just had to find the diamond in the rough!GetBold underpromised and overdelivered with turn around time, too, which is something I really admired.And customer service with Kaiya was super helpful and crazy efficient.I am grateful to have found these guys and will be using them indefinitely.
Kelsey Eigler
Kelsey E.
14:54 07 Oct 20
We ordered T-shirts for Brookswood Church's serve team. They were fast and yet patient as we worked through the design and shirt choices to get exactly what we wanted. Thank-you GetBold!
Sean Horner
Sean H.
03:17 07 Oct 20
Great experience with GetBold. Helpful customer service and straightforward ordering process. T-shirts arrived before our due date and were exactly what we were after. Highly recommended!
Tom Szyman
Tom S.
17:46 04 Oct 20
Very knowlegeable and helpful stuff. Highly recommended!
Yoko Kamata
Yoko K.
18:48 28 Sep 20