Returns Policy: At GetBold, we take pride in our custom made clothing products, and we want you to be completely satisfied with your purchase. However, due to the personalized and custom nature of our products, all custom-made items are not returnable.

Exceptions: We understand that mistakes can happen during the manufacturing process. If you receive your order and it does not match the proof that was approved by you, or if the items are incorrect, please contact us immediately.

We will review the errors and determine if they were our fault. If we find that the error is due to our manufacturing process, we will discuss the best course of action to fix the problem.

If the issue is deemed to be at fault of the manufacturer, we may offer a refund, exchange, or remake of the item(s) at our discretion. We will work with you to find the best solution to ensure your satisfaction.

Process: To initiate a review of your order, please contact our customer service team within 7 days of receiving your order. We may request pictures or additional information to help us assess the issue.

Please do not return any items without contacting us first. We cannot accept returns without prior approval and authorization.

Contact Us: If you have any questions or concerns about our returns policy, please contact our customer service team at info@getbold.com. We are here to assist you and ensure that you are completely satisfied with your purchase.