| Frequently Asked Questions
How long does it take to get my shirts?
Most orders are completed and shipped within 5 business days, however, on rare occasions it may take longer. We suggest you allow two weeks plus shipping to avoid being
disappointed.
We will give you a completion date when you place your order.
I‘m in a rush, can you do it? Will it cost extra?
We will do our best. Call us or email us with your needs and we will let you know. We don’t charge
rush fees. If we can squeeze it in we will, for no extra charge.
What is your minimum order?
Our minimum order is 18 pieces.
What kind of art do I need?
Vector based images are best for most designs, such as Corel
Draw or Adobe Illustrator. We can also work with pixel based images, such as jpg’s, or Photoshop, but at a high resolution.
We suggest 300 dpi. If your art is low res, we will do our best to fix it up for you so that it prints nicely.
What if I have no art?
We can help! Send us what you do have, photocopy, scribbles etc and we will transform it into a design. Illustration and design work is $40/hour, we can do an average design in an hour or less depending on how complicated you want it.
What kind of payment do you accept?
We accept Visa, MasterCard, Paypal, Cash or Cheque. We require a 50% deposit on
all custom orders.
Do you sell blanks?
Um, sort of, um, yes, sometimes. We are a print shop, so generally we sell what we print on, but if you can’t find it anywhere else we will sell you blank t-shirts.
What are set-up fees?
Set-up fees pay for the cost of film positives, screens, and press set-up. On repeat orders set-up is reduced because the film is already made, so you only pay screen and press set-up.
Why are there no prices on your web site?
There are a number of fluctuating factors when pricing custom printed apparel.
First, garment prices are constantly changing on the wholesale level. Second,
no two prints are the same. If we were to give you instant pricing, we would have to price each job
according to the most expensive possibility. Consequently we feel the quote form gives you
the most honest and up to date pricing. You just have to wait a few hours. |